Privacy Policy

Depending on how you use ShellBidder, we may collect information such as:

• Name
• Email address
• Account information
• Billing information
• Shipping address
• Order details
• Payment status and transaction references
• Shipping and tracking information
• Messages sent through customer support
• Technical information needed to operate and secure the website

ShellBidder does not need customers to provide passwords or full payment-card credentials through customer-support forms.

Payments may be processed by third-party payment providers such as PayPal.

Sensitive payment credentials are processed through the relevant payment provider’s systems.

ShellBidder may receive transaction information necessary to record and manage an order, such as payment status, transaction reference and amount, but does not require customers to send payment passwords or full card details directly to ShellBidder.

We may use personal information to:

• Create and maintain customer accounts
• Process and manage orders
• Confirm payments
• Arrange shipping
• Provide tracking information
• Communicate about orders
• Provide customer support
• Prevent fraud and misuse
• Maintain website security
• Meet legal, accounting and regulatory requirements
• Improve ShellBidder services

ShellBidder may use trusted service providers to support website operations, including:

• Website hosting and database services
• Payment processors
• Transactional email providers
• Postal and courier services
• Technical infrastructure providers

These providers may process information only as necessary to perform their relevant services and subject to their own legal and privacy obligations.

When an order is shipped, necessary recipient information may be provided to postal operators, couriers or logistics providers.

This may include the recipient’s name, delivery address, contact information and shipment details where required.

ShellBidder may use cookies or similar technical mechanisms necessary for functions such as authentication, account sessions, language preferences, security and website operation.

Where additional consent is required by applicable law for non-essential cookies, such consent should be obtained before those cookies are used.

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including order administration, accounting, legal compliance, fraud prevention and dispute resolution.

Different categories of information may be retained for different periods where required by law or legitimate business needs.

Because ShellBidder serves international customers and uses third-party service providers, personal information may be processed in countries other than the customer’s country of residence.

Where required, appropriate safeguards should be applied to international data transfers.

ShellBidder uses reasonable administrative and technical measures intended to protect personal information.

However, no online service or electronic transmission can be guaranteed to be completely secure.

Customers should protect their account passwords and notify ShellBidder if they suspect unauthorized account access.

Depending on applicable law, you may have rights to:

• Request access to personal information
• Correct inaccurate information
• Request deletion of certain information
• Restrict or object to certain processing
• Request data portability where applicable
• Withdraw consent where processing depends on consent

Some information may need to be retained where required for legal, accounting, fraud-prevention or legitimate business purposes.

ShellBidder is not designed specifically for children.

Purchases and account use must comply with the legal-capacity and parental-consent requirements applicable in the user’s jurisdiction.

This Privacy Policy may be updated to reflect changes in ShellBidder’s services, technology, service providers or legal obligations.

The latest version will be published on this page.

For questions or requests concerning personal information, contact:

info@shellbidder.com